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Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please note that processing times may be slightly extended during high-demand periods or promotional sales.


Shipping Rates & Delivery Time

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Delivery times are estimates and may vary depending on your location and external factors such as customs delays or courier issues.


International Shipping

We offer international shipping to selected countries. Delivery times may vary based on destination and customs processing.

Customers are responsible for any applicable customs duties, taxes, or import fees.


Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow 24–48 hours for tracking details to update.


Delayed or Lost Shipments

If your order has not arrived within the estimated timeframe, please contact our support team with your order number. We will investigate the issue and assist you accordingly.

We are not responsible for delays caused by incorrect shipping information provided at checkout.


Incorrect Address

Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.


Contact Us

If you have any questions regarding shipping, please contact our support team for assistance.

Trade name: EMBRACE YOUR DEMONS

Email: embraceyourdemons@gmail.com

Physical address: 192 Dumfries Street, Treherbert, Treorchy CF42 5PN, United Kingdom